Frequently Asked Questions

What if I want to return a product?

Yes, you can return a product. However, returns are subject to the return policy and terms set by the retailer. Ensure that the item is eligible for return and within the return window.

Do you ship worldwide?

Yes, we ship worldwide. Shipping charges and local taxes will apply based on your location and are the responsibility of the purchaser. These fees will be calculated at checkout.

How long does shipping take?

Shipping times vary depending on your location and the shipping method chosen. For UPS shipments, delivery times typically range from 2-7 business days for domestic orders, and 5-15 business days for international orders, depending on the destination country.

To help you better estimate your delivery, we provide a shipment calendar that is connected with UPS. This calendar will show specific delivery timeframes based on your shipping address. You can check it at checkout for a more accurate estimate.

I've questions about a product. How can I get in touch?

You can reach us by email at patchyourdesignllc@gmail.com. We’ll be happy to assist you with any questions you have!

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Shipping & Return

If your plant aren't perfect, return them within 30 days